FAQs

A young girl giving a high five to a female doctor in an office with her mother, with a teddy bear and a notebook on the desk.
    • Direct access to your provider by phone, secure messaging, or email, no need to wait for an appointment for quick questions

    • Longer visits that give you space to be heard, not rushed

    • Transparent pricing with no surprise bills

    • A personalized care plan, built around your goals

    • Decisions made with up-to-date evidence and clear information

    Your health is complex and your concerns deserve time and thoughtful answers. This isn’t 15-minute medicine. It’s care that prioritizes your experience.

  • Because it often is. With insurance-based systems, you get:

    • Brief, impersonal visits that barely scratch the surface

    • Long waits for care when you need it most

    • A revolving door of providers who don’t know your story

    • A system focused on reacting to problems instead of preventing them

    You’re not imagining the frustration. The system wasn’t built to prioritize your health it was built to prioritize efficiency.

    • Same-week appointments when needed

    • Direct communication via messaging, phone, or video, no gatekeepers

    • A provider who knows you, not just your chart

    • A smaller practice size that allows for truly personalized care

    • A focus on prevention and wellness, not just symptom management

    You don’t have to fight for care. You deserve healthcare that works with your life.

  • Yes, but for different reasons. Your membership covers your direct relationship with your primary care provider. Insurance is still used for:

    • Lab work and imaging (like blood tests, X-rays, MRIs)

    • Specialist visits

    • Prescription medications

    • Emergency or hospital care

    When insurance is needed, you’re not alone. Your provider advocates for you, handles prior authorizations, and fights for coverage when needed.

  • Your membership covers comprehensive, relationship-based primary care. This includes:

    • Unlimited visits

    • Extended appointments

    • Messaging for questions, updates, and health concerns

    • Preventive care, chronic disease support, and routine treatments

    Some services have separate fees, always explained up front.

  • Some items fall outside the membership and are billed separately:

    Injections

    • You’ll pay for the cost of the aesthetic injectables

    • Jeuveau wrinkle relaxer is available

    Lab & Pathology Fees

    • Lab processing and analysis are billed directly from the lab

    • Skin biopsies and radiology interpretations are separate

    Outside Referrals

    • Specialist care, emergency services, and advanced imaging are billed through your insurance

    There are no surprise bills and no markups.

  • That’s okay. Schedule a free meet and greet to see if it’s the right fit. You’ll get clear answers, no pressure, and a feel for how this kind of care works.

    Once you experience care that’s truly built around you, you might just wonder why you waited so long.