FAQs
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Direct access to your provider by phone, secure messaging, or email, no need to wait for an appointment for quick questions
Longer visits that give you space to be heard, not rushed
Transparent pricing with no surprise bills
A personalized care plan, built around your goals
Decisions made with up-to-date evidence and clear information
Your health is complex and your concerns deserve time and thoughtful answers. This isn’t 15-minute medicine. It’s care that prioritizes your experience.
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Because it often is. With insurance-based systems, you get:
Brief, impersonal visits that barely scratch the surface
Long waits for care when you need it most
A revolving door of providers who don’t know your story
A system focused on reacting to problems instead of preventing them
You’re not imagining the frustration. The system wasn’t built to prioritize your health it was built to prioritize efficiency.
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Same-week appointments when needed
Direct communication via messaging, phone, or video, no gatekeepers
A provider who knows you, not just your chart
A smaller practice size that allows for truly personalized care
A focus on prevention and wellness, not just symptom management
You don’t have to fight for care. You deserve healthcare that works with your life.
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Yes, but for different reasons. Your membership covers your direct relationship with your primary care provider. Insurance is still used for:
Lab work and imaging (like blood tests, X-rays, MRIs)
Specialist visits
Prescription medications
Emergency or hospital care
When insurance is needed, you’re not alone. Your provider advocates for you, handles prior authorizations, and fights for coverage when needed.
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Your membership covers comprehensive, relationship-based primary care. This includes:
Unlimited visits
Extended appointments
Messaging for questions, updates, and health concerns
Preventive care, chronic disease support, and routine treatments
Some services have separate fees, always explained up front.
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Some items fall outside the membership and are billed separately:
Injections
You’ll pay for the cost of the aesthetic injectables
Jeuveau wrinkle relaxer is available
Lab & Pathology Fees
Lab processing and analysis are billed directly from the lab
Skin biopsies and radiology interpretations are separate
Outside Referrals
Specialist care, emergency services, and advanced imaging are billed through your insurance
There are no surprise bills and no markups.
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That’s okay. Schedule a free meet and greet to see if it’s the right fit. You’ll get clear answers, no pressure, and a feel for how this kind of care works.
Once you experience care that’s truly built around you, you might just wonder why you waited so long.