About Colleen

Our health is not a destination but a committed path. Trustworthy, knowledgeable, and collaborative, Colleen excels at listening to patients and understanding their health goals.

With 18 years of experience as a family medicine provider, Colleen is uniquely qualified to provide full spectrum primary care. Colleen uses evidenced-based medicine to create individualized treatment plans. A member of the Menopause Society (www.menopause.org), Colleen is dedicated to understanding and promoting truth in women’s health. She promises to collaborate with you as you work together to address your concerns and promote your wellness.

Colleen’s quality of care is recognized by her patients and fellow practitioners, including Seattle Met’s 2013 list of Top Doctors & Nurses in her specialty as a Family Nurse Practitioner.

The Serene Primary Care Story

Our Beginning

Healthcare wasn’t serving the patient. Patients were rushed through appointments, left with unanswered questions, and struggled to reach their providers when they needed guidance most. We knew there had to be a better way, a way that honored the sacred relationship between patient and provider, where healing could happen through genuine connection and partnership.

Our Promise

At Serene Primary Care, we meet you exactly where you are on your health journey. Whether you're managing a chronic condition, navigating a health crisis, or simply wanting to optimize your wellbeing, we believe that meaningful progress begins with understanding your unique story, challenges, and goals.

We promise healthcare will feel different. Different from the rushed visits where you leave with more questions than answers. Different from waiting weeks for an appointment when you need care now. Different from feeling like just another number in a busy clinic.

What Makes Us Different

  • Direct Access: Your provider is a text, call, or message away. No phone trees, no waiting days for callbacks. When you need guidance, we're here.

  • Time That's Yours: Our appointments aren't rushed. We take the time needed to truly listen, understand, and create a plan that works for your life.

  • Partnership in Care: We don't just treat symptoms—we partner with you to understand the whole picture of your health, your lifestyle, and your goals.

  • Care That Fits Your Life: Whether it's scheduling that works around your commitments, virtual consultations when travel is difficult, or flexible care plans that adapt to your changing needs, we design healthcare around you.

Our Belief

We believe health thrives in the presence of trust, partnership, and connection. When patients feel heard, understood, and supported, healing happens more naturally. When providers have time to truly know their patients, better care follows.

Our Vision

We envision a healthcare experience where every patient feels valued, every concern is heard, and every person receives care that honors their individual journey. Where the relationship between patient and provider is built on mutual respect, open communication, and shared commitment to optimal health.

Our Commitment

We are your partners in health, not just when you're sick, but in all seasons of your life. We celebrate your victories, support you through challenges, and stand with you as you work toward your healthiest, most vibrant life.

At Serene Primary Care, healthcare isn't just what we do, it's how we honor the privilege of caring for you and your family. Because everyone deserves healthcare that feels like care.

Patient Testimonials

  • "My whole family sees Colleen Pacem, ARNP and she's an outstanding practitioner. She truly takes the time to listen, discuss treatment options, and is willing to research and follow-up when needed. We have several unique conditions in our family and it's a relief to have a primary care provider that genuinely cares and wants to help. "

  • "Colleen is a very caring, attentive and thoughtful PCP. As a skilled and patient listener, with a calming and unhurried demeanor, she creates a "safe place" in which to share/inquire about health matters."

  • "Colleen is worth her weight in gold. I recommend her immediately to anyone who's looking for a PCP."

  • "Colleen has always listened closely to my concerns. She is very respectful and empathetic and provides different options to various issues. I have referred her to several of my friends."